Hearing You Made a Difference

Hearing You Made a Difference

Hearing You Made a DifferenceBy Alan Achatz Many years ago, while I still was a club manager, an employee walked up to me and said “Thank you!” I heard the emotion in his voice and as I looked at him he continued by saying he had saved his baby’s life the day before!...

Food / Food Safety / Wine PDFs

“Dining Out: The Importance of Staff Training and Food Safety”, August 2014, Article by Alan with Charles D. Dorn “Can you charge Corkage on Screw Top Wines?”, November 2007 “How are your Health and Safety Policies?”, February 2003...

First Aid PDFs

“First Aid Kits”, Jan/Feb 2010 “First Aid Kits”, March 2007 The above articles appeared in the following publications:Association of College and University Clubs NewsletterBoard Room MagazineClub Gourmet MagazineClub Management MagazineClub...

Emergency Planning PDFs

“Have you Ever Intentionally Evacuated your Club?”, July 2013 “Fire Extinguisher Safety”, May 2005 “Emergency Action Planning”, March 2003 “Emergency Action Plan”, November 2001 The above articles appeared in the following...

Collaboration PDFs

“Safety and Your Insurance Company”, February 2016, Article by Alan and David A. Harnois, Affinity Agency Group “Dining Out: The Importance of Staff Training and Food Safety”, August 2014, Article by Alan with Charles D. Dorn The above articles...